Privacy policy

Last Updated: June 24, 2026

At Sogie (Operated by M/S VKR Solution), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following information from customers:

Personal Information

Full Name
Billing Address
Shipping Address
Mobile Number
Email Address

Payment Information

Payments are securely processed through third-party payment gateways.

Sogie (Operated by M/S VKR Solution) does not store customers' debit card numbers, credit card numbers, CVV numbers, UPI PINs, or banking passwords.

Order Information

Purchased products
Order history
Exchange and return records
Wishlist and cart items

Technical Information

IP Address
Browser Type
Device Information
Cookies
Website Usage Statistics

How We Use Your Information

We use customer information for the following purposes:

Processing and delivering orders
Providing customer support
Managing returns and exchanges
Fraud prevention and risk assessment
Improving website performance
Sending order updates and transactional emails
Marketing communications (only where permitted)

Sharing of Information

We may share information with trusted third-party service providers including:

Payment gateways
Shipping and courier companies
Technology and hosting providers
Marketing service providers
Government authorities when legally required

Sogie (Operated by M/S VKR Solution) does not sell, rent, or trade customer personal information to third parties for monetary gain.

Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and remember customer preferences.

Customers may disable cookies through their browser settings; however, certain website features may not function properly.

Data Security

We implement commercially reasonable security measures to protect customer information.

However, no method of electronic transmission or storage is completely secure.

Accordingly, Sogie (Operated by M/S VKR Solution) cannot guarantee absolute security of information transmitted over the internet and shall not be liable for unauthorized access, hacking incidents, data breaches, or cyber-attacks beyond its reasonable control.

Customers are responsible for maintaining the confidentiality of their account credentials.

Retention of Information

We may retain customer information for as long as reasonably necessary to:

Fulfill orders
Resolve disputes
Comply with legal obligations
Prevent fraud
Enforce our policies and agreements

Customer Rights

Customers may request to:

Access their personal information
Correct inaccurate information
Delete their account information
Withdraw consent for promotional communications

Requests may be sent to:

Email: official.sogie@gmail.com

Sogie (Operated by M/S VKR Solution) reserves the right to verify customer identity before processing any request.

Third-Party Links

Our website may contain links to third-party websites.

Sogie (Operated by M/S VKR Solution) is not responsible for the privacy practices, content, or security measures of third-party websites.

Customers access such websites at their own risk.

Children's Privacy

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors.

If we become aware that such information has been collected, we may delete it without prior notice.

Limitation of Liability

To the maximum extent permitted under applicable law, Sogie (Operated by M/S VKR Solution) shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from the use of our website or services.

Nothing contained in this Privacy Policy shall limit any rights available to consumers under applicable law.

Changes to This Privacy Policy

Sogie (Operated by M/S VKR Solution) reserves the right to amend, modify, or update this Privacy Policy at any time without prior notice.

Any changes shall become effective immediately upon publication on the website.

Continued use of our website after such modifications constitutes acceptance of the updated Privacy Policy.

Contact Us

For any questions regarding this Privacy Policy or our data handling practices, please contact:

Sogie (Operated by M/S VKR Solution)