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Terms of service

Last Updated: June 24, 2026

Welcome to Sogie (Operated by M/S VKR Solution).

These Terms of Service ("Terms") govern your access to and use of the Sogie (Operated by M/S VKR Solution) website, products, services, and related content. By accessing or using our website, placing an order, or interacting with our services, you agree to be legally bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

Eligibility

You must be at least 18 years old or access the website under the supervision of a parent or legal guardian.

By using our website, you represent and warrant that all information provided by you is true, complete, and accurate.

Products and Product Representation

Sogie (Operated by M/S VKR Solution) makes every reasonable effort to display product colors, designs, fabrics, and measurements accurately.

However, actual colors may vary due to:

  • Screen settings

  • Device displays

  • Photography lighting

  • Manufacturing variations

Minor differences in shade, print placement, embroidery, stitching, or measurements up to ±1 inch shall not be considered defects.

Sogie (Operated by M/S VKR Solution) reserves the right to discontinue, modify, or update any product without prior notice.

Order Acceptance

Placing an order constitutes an offer to purchase.

Sogie (Operated by M/S VKR Solution) reserves the absolute right to:

  • Accept or reject any order

  • Cancel suspected fraudulent orders

  • Refuse orders involving pricing errors

  • Cancel orders due to stock unavailability

  • Restrict multiple orders placed by dealers, resellers, or commercial buyers

Order confirmation emails do not constitute final acceptance.

An order shall be considered accepted only after dispatch confirmation.

Pricing

Prices displayed on the website are subject to change without prior notice.

In the event of technical errors, pricing mistakes, or system malfunctions, Sogie (Operated by M/S VKR Solution) reserves the right to cancel affected orders and issue refunds.

Customers shall not acquire any rights based on incorrectly displayed prices.

Shipping

Estimated delivery dates are indicative only.

Sogie (Operated by M/S VKR Solution) shall not be liable for delays caused by:

  • Courier companies

  • Weather conditions

  • Natural disasters

  • Government restrictions

  • Strikes

  • Customs procedures

Risk and ownership of products pass to the customer upon successful delivery.

Returns and Refunds

Returns and refunds are governed solely by the Sogie Return & Refund Policy.

Customers must report damaged, defective, missing, or incorrect products within 24 hours of delivery.

An uninterrupted unboxing video may be required for claim verification.

Failure to provide requested evidence may result in claim rejection.

User Responsibilities

Customers agree not to:

  • Use the website for unlawful activities

  • Submit false complaints

  • Abuse promotional offers

  • Manipulate reviews

  • Attempt unauthorized access

  • Copy or reproduce website content

Sogie (Operated by M/S VKR Solution) reserves the right to suspend accounts involved in fraudulent or abusive activities.

Intellectual Property

All trademarks, logos, product photographs, videos, graphics, website content, product descriptions, and designs displayed on the website are the exclusive property of Sogie (Operated by M/S VKR Solution).

Unauthorized copying, reproduction, resale, modification, distribution, or commercial use is strictly prohibited.

Legal action may be initiated against infringers.

Disclaimer of Warranties

All products and services are provided on an "AS IS" and "AS AVAILABLE" basis.

Sogie (Operated by M/S VKR Solution) does not warrant that:

  • The website will always be uninterrupted

  • The website will be error-free

  • Products will meet the subjective expectations of every customer

To the extent permitted by applicable law, all implied warranties are disclaimed.

Limitation of Liability

To the maximum extent permitted under applicable law, Sogie (Operated by M/S VKR Solution), its directors, employees, affiliates, suppliers, service providers, and partners shall not be liable for:

  • Indirect damages

  • Loss of profits

  • Emotional distress

  • Business interruption

  • Data loss

  • Consequential damages

In any event, Sogie (Operated by M/S VKR Solution)'s aggregate liability shall not exceed the amount actually paid by the customer for the disputed order.

Nothing in these Terms limits any mandatory rights available to consumers under applicable law.

Indemnification

Customers agree to indemnify and hold harmless Sogie (Operated by M/S VKR Solution), its owners, employees, affiliates, agents, and service providers from any claims, losses, damages, expenses, or legal proceedings arising from:

  • Violation of these Terms

  • Fraudulent activity

  • Misuse of products

  • Infringement of third-party rights

Force Majeure

Sogie (Operated by M/S VKR Solution) shall not be liable for failure or delay in performing obligations caused by events beyond its reasonable control, including but not limited to:

  • Natural disasters

  • Pandemics

  • War

  • Internet failures

  • Government actions

  • Labor disputes

  • Transportation disruptions

Governing Law

These Terms shall be governed by the laws of India.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Nalanda, Bihar, India, unless otherwise required under applicable law.

Policy Changes

Sogie (Operated by M/S VKR Solution) reserves the right to amend, modify, suspend, or discontinue these Terms at any time without prior notice.

Continued use of the website after such modifications constitutes acceptance of the updated Terms.

Contact Information

Sogie (Operated by M/S VKR Solution)

Email: official.sogie@gmail.com

Registered Office:
M/S VKR Solution
Khata No.- 29, Plot No.- 221, Baburbanna, Sahokhar, Sohsarai, Bihar Sharif, Nalanda, Bihar – 803118, India


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